Privacy Policy - Greenbox

Greenbox Online Privacy Statement

Last updated: 08 July 2025

At Greenbox, we are building the future, and that means building it with your trust at the core. We are committed to data responsibility from day one. This Online Privacy Statement covers how Greenbox collects, uses, and processes your personal data when you interact with all greenboxplatform.com web pages (the “Website”) and with our products and services (“Offers”). By using this Website or any Greenbox Offer, you agree to the collection and use of personal data in accordance with this Online Privacy Statement.

Personal Data

“Personal Data” means any information that can reasonably be used to identify an individual or otherwise make an individual identifiable. Personal data may include name, address, email address, phone number, account number, login credentials, or payment information. When you interact with us, our website, and our Offers, we might collect usage details. This could include your IP address, what browser you’re using, which pages you’ve visited, and how much time you spend on them.

Collection and Use of Personal Data

We may collect and use your Personal Data for business operations; security; delivering, improving, and customizing our Website and Offers; sending you notices, marketing, and other communications; and for other legitimate purposes permitted by applicable law.

Greenbox may, for example, use Personal Data:

For order processing, including billing and payment;
To contact you regarding service updates and security alerts;
To provide news and new offers unless you opt out;
To manage your requests and inquiries; or
To enhance user experience.

If you provide Greenbox with a third party’s Personal Data (such as name, email, and phone number), you represent that you have the third party’s permission to do so.

Use of Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity and store certain information, including:

Cookies or Browser Cookies: A small file placed on your device. You can configure your browser to refuse Cookies, but some features may not function properly without them.
Web Beacons: Small electronic files used to count users, record page popularity, and ensure server integrity.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your device when offline, while Session Cookies are deleted when you close your browser. To update your cookie preferences, Manage Consent.

Your Privacy Rights

When Greenbox is acting as a “data controller,” you can exercise your rights of access and request corrections, suppression, objection, and deletion under applicable data protection laws by submitting a request using the form below.

When Greenbox is acting as a “data processor” and you wish to exercise your rights of access and request corrections, suppression, or deletion, Greenbox will direct you to the data controller under the applicable data protection laws.

Disclosing your Personal Data

Personal Data may be processed by third parties for the purposes of operating our business; delivering, analyzing, improving, securing, and customizing our interactions, Website, and Offers; sending marketing and other communications related to our business; and for other legitimate purposes permitted by applicable laws; or otherwise with your consent.

Greenbox may, for example, disclose your Personal Data:

With law enforcement officials, government authorities, or as necessary to comply with legal process or meet national security requirements as required by applicable law.
With business partners and authorized third-party agents or contractors to provide a requested Website, Offer, or transaction.
In connection with, or during negotiations of, any merger, sale, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.
In aggregated, anonymized, and/or de-identified form that cannot reasonably be used to identify you.
To protect the rights, property, or safety of Greenbox, our business partners, you, or others and to prevent fraud or misconduct.

Security of Your Personal Data

We’re committed to keeping your personal data safe. We use a combination of physical, technical, and organizational security measures to protect your information from accidental loss, damage, or unauthorized access. We also make sure our partners who handle your data have the same high standards of protection.

Retention of Your Personal Data

We hold onto your personal data for as long as necessary to achieve the goals for which we gathered it. This includes keeping it to fulfill our business and legal requirements, resolve any disputes, safeguard our company’s assets, and uphold our rights and contracts.

Transfer of Your Personal Data

Your data may be transferred to jurisdictions with different data protection laws. By using our Website and Offers, you acknowledge and accept the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different. Greenbox will transfer your Personal Data in accordance with approved transfer mechanisms as well as any applicable local legal requirements.

Children’s Privacy

We do not knowingly collect data from individuals under 13. If you are a parent and believe your child has provided Personal Data, please contact us using the form below.

Links to Other Websites

We are not responsible for third-party website content or policies. We encourage you to review the privacy statements posted on those websites you visit.

Changes to this Privacy Statement

We may update this Online Privacy Statement. If we do, we’ll post the new version here with a revised date. For major changes, we might also send you a notification. By continuing to use our Website and Offers after these updates, you agree to the changes.

Contact Us

If you have concerns, questions, or complaints about your privacy and our collection and use of your Personal Data, please contact us using the form below.